Customer Service Representative

The Pet Palace

Irving, TX, United States
Base: $15.00 - $18.00ph; bonus/equity: tips; benef...
Answering phones and multi-tasking
Welcoming clients and facility tours
Handling cash and balancing drawer
We are revolutionizing the pet industry by creating a connected care network of trustworthy partners

Job Summary

  • We are revolutionizing the pet industry by creating a connected care network of trustworthy partners.
  • You will be responsible for welcoming pet parents and their furry VIPs, answering phones, touring clients, managing check-ins/check-outs, and handling complaints.
  • Perks include part-time health, mental health, and telehealth benefits, with pay starting at $15.00 - $18.00/hour DOE + tips.

Matching Summary

We are revolutionizing the pet industry by creating a connected care network of trustworthy partners.

Salary

Base: $15.00 - $18.00/hour; Bonus/Equity: tips; Benefits: Part-time health, mental health, and telehealth benefits

Skills & Requirements

Must-have

  • Answering phones and multi-tasking
  • Welcoming clients and facility tours
  • Handling cash and balancing drawer
  • Responding to complaints professionally
  • Keeping lobby clean and welcoming
  • Supporting team members

Nice-to-have

  • Concierge and chaos coordinator
  • Fluent in human and hound
  • Juggling phones and muddy paws
  • Charm of a customer service pro
  • Heart of a dog mom or dad

Key Requirements

  • 1+ year customer service experience preferred
  • High school diploma or equivalent required
  • Availability on evenings, weekends, and holidays required
  • Must be able to lift 40 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter