This role serves as the key point of contact between United Wholesale Mortgage and its clients, focusing on maintaining long-established relationships
Job Summary
This role serves as the key point of contact between United Wholesale Mortgage and its clients, focusing on maintaining long-established relationships.
The position involves accepting incoming calls, making outbound calls, responding to emails, and working various reports assigned by the team.
Employees enjoy extensive perks including paid time off after 30 days, a full-size basketball court, and an in-house fitness center with yoga classes.
Matching Summary
Match Score: 75
This role serves as the key point of contact between United Wholesale Mortgage and its clients, focusing on maintaining long-established relationships.
Skills & Requirements
Must-have
1+ years customer service experience
High volume call handling skills
Proficiency in Excel vlookups and PivotTables
Strong analytical and communication skills
Ability to multitask in fast-moving environment
Nice-to-have
1+ year mortgage servicing experience
Bilingual English and Spanish proficiency
Positive attitude and willingness to learn
Self-motivated with strong work ethic
Key Requirements
High school diploma or equivalent
Onsite full-time attendance required
1+ years experience in customer service or mortgage industry