Insurance Customer Service Representative

Auto Club Enterprises

San Antonio, Texas, United States
Base: $19.53 - $22.98 ph; bonus/equity: + $0.50ph ...
Fully remote
High school diploma or ged required
Property & casualty license within 90 days
Reside within 80 miles of san antonio texas
The role involves delivering exceptional service in a fast-paced contact center by resolving complex inquiries and supporting policy updates

Job Summary

  • The role involves delivering exceptional service in a fast-paced contact center by resolving complex inquiries and supporting policy updates.
  • Employees are expected to identify opportunities to upsell and cross-sell insurance products while maintaining a customer-focused approach.
  • The company offers comprehensive benefits including health coverage, 401(k) matching, and remote work opportunities after training.

Matching Summary

The role involves delivering exceptional service in a fast-paced contact center by resolving complex inquiries and supporting policy updates.

Salary

Base: $19.53 - $22.98 per hour; Bonus/Equity: +$0.50/hour for bilingual fluency; Benefits: Comprehensive package with 401(k) match and tuition assistance

Skills & Requirements

Must-have

  • High School diploma or GED required
  • Property & Casualty license within 90 days
  • Reside within 80 miles of San Antonio Texas

Nice-to-have

  • Previous insurance or call center experience preferred
  • Bilingual English/Spanish fluency for bonus pay
  • Ability to work weekends and holidays

Key Requirements

  • High School diploma or GED
  • Property & Casualty license (or ability to obtain)
  • Pass background check and drug screening
  • Minimum internet speed requirements met

Work Rights

Not specified

Tailored Resume

Cover Letter