Customer Service Officer

AIG Insurance Hong Kong Limited

Hong Kong, HK
Good communication skills in english and cantonese
Pc literate with fast typing ability
Microsoft office proficiency preferred
The role involves answering customer enquiries and complaints by phone and email while providing accurate product information

Job Summary

  • The role involves answering customer enquiries and complaints by phone and email while providing accurate product information.
  • AIG offers a comprehensive Total Rewards Program focused on health, wellbeing, financial security, and professional development.
  • This position requires an in-office presence to foster collaboration within the team and support clients effectively.

Matching Summary

The role involves answering customer enquiries and complaints by phone and email while providing accurate product information.

Skills & Requirements

Must-have

  • Good communication skills in English and Cantonese
  • PC literate with fast typing ability
  • Microsoft Office proficiency preferred

Nice-to-have

  • Proactive mindset and can-do attitude
  • Positive attitude with modesty
  • 1 year relevant experience in Front desk/Admin or Contact Center

Key Requirements

  • Form 5 standard education level
  • 1 year relevant work experience in Front desk/Admin or Contact Center
  • Fluency in English and Cantonese

Work Rights

Not specified

Tailored Resume

Cover Letter