Bilingual Intake Specialist

FreedomCare

Las Vegas, NV, United States
Base: $18.00 to $22.00 usd ph; bonus/equity: not s...
On-site
Bilingual in spanish and english
Hybrid work schedule with office presence
High-volume inbound and outbound calls
FreedomCare is a healthcare company innovating home care delivery with a strong focus on dignity and support for patients and caregivers

Job Summary

  • FreedomCare is a healthcare company innovating home care delivery with a strong focus on dignity and support for patients and caregivers.
  • The Intake Specialist role involves educating and assisting patients and caregivers through the enrollment process while ensuring timely authorization and high-level customer service.
  • FreedomCare offers competitive compensation, medical benefits, retirement plans, wellness programs, fun company events, and ongoing learning opportunities to support career growth.

Matching Summary

FreedomCare is a healthcare company innovating home care delivery with a strong focus on dignity and support for patients and caregivers.

Salary

Base: $18.00 to $22.00 USD per hour; Bonus/Equity: Not specified; Benefits: Medical, retirement plans, wellness programs

Skills & Requirements

Must-have

  • Bilingual in Spanish and English
  • Hybrid work schedule with office presence
  • High-volume inbound and outbound calls
  • Customer service and case management
  • Proficiency with multiple systems and portals
  • Strong communication and problem solving

Nice-to-have

  • Salesforce experience
  • Positive and empathetic attitude
  • Collaborative team player
  • Flexibility to adapt to evolving roles
  • Experience in customer service
  • Motivated to exceed targets

Key Requirements

  • Must commute to Las Vegas office 3 days weekly
  • 2+ years relevant experience preferred
  • 2+ years customer service experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter