Compensation commensurate to selected hire's exper...
Not specified (potentially hybrid or on-site based on job duties and requirements).
Bachelor's degree or equivalent experience
Troubleshooting hardware and software problems
System administration and configuration skills
Texas A&M University is seeking an IT Professional I to provide multi-faceted technical support, including system administration and user assistance. The ideal candidate should possess a bachelor's degree and customer service experience, with strong interpersonal skills and the ability to work collaboratively in a team environment
Job Summary
The IT Professional I meets the IT needs of a unit where multifaceted expertise is required across systems, services, applications, and database management.
Essential duties include resolving technical problems, providing engineering and project support, and ensuring compliance with departmental quality standards and data security protocols.
This position may require on-call support during nights, weekends, and holidays to ensure the seamless operation of essential technology systems.
Matching Summary
Match Score: 75
Texas A&M University is seeking an IT Professional I to provide multi-faceted technical support, including system administration and user assistance. The ideal candidate should possess a bachelor's degree and customer service experience, with strong interpersonal skills and the ability to work collaboratively in a team environment.
Salary
Compensation commensurate to selected hire's experience; Not specified; Not specified
Skills & Requirements
Must-have
Bachelor's degree or equivalent experience
Troubleshooting hardware and software problems
System administration and configuration skills
Nice-to-have
Strong interpersonal and customer service skills
Ability to work in a collaborative team environment
Experience with vendor technical support coordination
Key Requirements
Bachelor's degree or equivalent combination of education and experience
Four months of student worker or customer service experience
Security clearance and criminal history investigation compliance