Body Shop Customer Service Rep

Lithia Motors

Base: $16.00-$20.00; bonus/equity: not specified; ...
Maintain positive empathetic professional attitude
Respond promptly to customer inquiries
Resolve customer complaints efficiently
The role focuses on ensuring excellent service standards and maintaining high customer satisfaction within a state-of-the-art collision center

Job Summary

  • The role focuses on ensuring excellent service standards and maintaining high customer satisfaction within a state-of-the-art collision center.
  • Responsibilities include acknowledging and resolving customer complaints while keeping detailed records of all interactions and transactions.
  • The position offers competitive pay ranging from $16.00 to $20.00 per hour along with comprehensive benefits including medical, dental, vision, and 401(k) plans.

Matching Summary

The role focuses on ensuring excellent service standards and maintaining high customer satisfaction within a state-of-the-art collision center.

Salary

Base: $16.00-$20.00; Bonus/Equity: Not specified; Benefits: Medical, Dental, Vision, PTO, 401(k)

Skills & Requirements

Must-have

  • Maintain positive empathetic professional attitude
  • Respond promptly to customer inquiries
  • Resolve customer complaints efficiently

Nice-to-have

  • Natural problem-solving skills
  • Confident in handling emotional situations
  • Experience with various communication channels

Key Requirements

  • Valid license in state of residence
  • At least 18 years of age
  • High school graduate or equivalent

Work Rights

Valid license in state of residence required

Tailored Resume

Cover Letter