Director, Program Management, Omni Returns (strategy & Transformation)

Walmart

Bentonville, AR, United States of America
Base: $90,000.00 - $180,000.00; bonus/equity: annu...
Omni returns initiatives
Cross-functional alignment
Strategy and execution
The Director, Program Management – Omni Returns is a strategic individual contributor responsible for leading the end-to-end orchestration of Walmart’s omnichannel returns initiatives

Job Summary

  • The Director, Program Management – Omni Returns is a strategic individual contributor responsible for leading the end-to-end orchestration of Walmart’s omnichannel returns initiatives.
  • This role drives alignment across Product, Engineering, Store Ops, Ecommerce and Reverse/Recommerce logistics teams to deliver a seamless, cost-efficient, and customer-centric returns experience.
  • Walmart offers competitive pay including performance-based bonus awards, health benefits, financial benefits, and generous paid time off.

Matching Summary

The Director, Program Management – Omni Returns is a strategic individual contributor responsible for leading the end-to-end orchestration of Walmart’s omnichannel returns initiatives.

Salary

Base: $90,000.00 - $180,000.00; Bonus/Equity: annual or quarterly performance bonuses; Benefits: medical, vision, dental, 401(k), stock purchase, company-paid life insurance, PTO, disability, company discounts, education benefit

Skills & Requirements

Must-have

  • Omni Returns initiatives
  • cross-functional alignment
  • strategy and execution
  • senior individual contributor
  • executive-level influence
  • data and analytics
  • process transformation

Nice-to-have

  • customer behavior insights
  • operational metrics
  • industry trends
  • AI-assisted content
  • retail consulting experience

Key Requirements

  • 4 years experience leading cross-functional teams
  • 3 years experience using project management tools
  • Bachelor's degree or 6 years experience
  • 6+ years program management experience
  • 4 years experience Microsoft Office
  • 5 years experience project management or related area

Work Rights

Not specified

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