Core Agent (reservations)

Four Seasons Hotels Ltd

Mumbai, India
Strong customer service skills
High volume call center experience
Reservation coordination
Four Seasons is powered by our people who strive to create exceptional guest experiences through a world-class employee experience and company culture

Job Summary

  • Four Seasons is powered by our people who strive to create exceptional guest experiences through a world-class employee experience and company culture.
  • The Core Agent is responsible for selling the resort and providing information to prospective guests, capturing sales from incoming calls and coordinating reservation details to ensure guest satisfaction.
  • Four Seasons Hotel Mumbai offers a chic urban oasis in the heart of Worli, featuring award-winning food and beverage options and a boutique atmosphere.

Matching Summary

Four Seasons is powered by our people who strive to create exceptional guest experiences through a world-class employee experience and company culture.

Skills & Requirements

Must-have

  • Strong customer service skills
  • High volume call center experience
  • Reservation coordination
  • Communication skills
  • Computer proficiency

Nice-to-have

  • Reading, writing, and oral proficiency
  • Commitment to luxury service culture
  • Team collaboration

Key Requirements

  • High School Diploma
  • Previous reservations and/or front office experience
  • Experience with Windows 95/98

Work Rights

Not specified

Tailored Resume

Cover Letter