Patient Service Representative (psr) I

Advocate Health

Milwaukee, WI, US
Base: $19.80 - $29.70 ph; bonus/equity: not specif...
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Hipaa compliance knowledge
Insurance plan verification skills
Electronic health record data entry
** Advocate Health is seeking a full-time Patient Service Representative (PSR) for their Milwaukee location, primarily responsible for creating and maintaining patient records, ensuring compliance with health regulations, and providing exceptional customer service. The role requires strong attention to detail, communication skills, and the ability to work in a fast-paced environment. **

Job Summary

  • The role creates the initial electronic health record foundation while preventing duplicate medical records to ensure patient safety.
  • Employees must verify demographic and insurance information, collect co-pays, and explain financial responsibilities to patients in compliance with HIPAA.
  • Advocate Health offers a comprehensive benefits suite including health coverage, retirement plans, and paid time off for this full-time position.

Matching Summary

Match Score: 75

** Advocate Health is seeking a full-time Patient Service Representative (PSR) for their Milwaukee location, primarily responsible for creating and maintaining patient records, ensuring compliance with health regulations, and providing exceptional customer service. The role requires strong attention to detail, communication skills, and the ability to work in a fast-paced environment. **

Salary

Base: $19.80 - $29.70 per hour; Bonus/Equity: Not specified; Benefits: Comprehensive suite including medical, dental, vision, and retirement match

Skills & Requirements

Must-have

  • HIPAA compliance knowledge
  • Insurance plan verification skills
  • Electronic health record data entry
  • High-volume patient interaction
  • Cash handling and payment collection

Nice-to-have

  • Strong customer service recovery skills
  • Ability to work independently under pressure
  • Experience with virtual appointment scheduling
  • Collaborative team communication style
  • Willingness to cross-train across specialties

Key Requirements

  • High School Diploma or GED required
  • No prior experience required
  • No licensure or certification required

Work Rights

Not specified

Tailored Resume

Cover Letter