Express Service Writer

Suburban CDJR of Troy

Troy, MI, United States
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Customer experience management
Repair order management
Technician communication
** Suburban CDJR of Troy is seeking an experienced Service Writer to enhance customer experience and manage repair orders in a fast-paced automotive environment. The ideal candidate will have strong communication skills, a customer-first mindset, and a passion for the automotive industry. **

Job Summary

  • As an Express Writer, you'll take charge of the customer experience from start to finish—managing repair orders, setting accurate expectations, and serving as the critical link between the customer and the technician.
  • You'll greet every guest with professionalism and warmth, listen actively and identify their service needs, and clearly communicate recommendations and solutions.
  • Join a respected dealership in the Chrysler-Dodge-Jeep-Ram network with ongoing training, career development, and advancement opportunities.

Matching Summary

Match Score: 75

** Suburban CDJR of Troy is seeking an experienced Service Writer to enhance customer experience and manage repair orders in a fast-paced automotive environment. The ideal candidate will have strong communication skills, a customer-first mindset, and a passion for the automotive industry. **

Skills & Requirements

Must-have

  • customer experience management
  • repair order management
  • technician communication
  • professionalism and warmth

Nice-to-have

  • passion for automotive industry
  • fast-paced environment

Key Requirements

  • High school graduate or equivalent
  • 18 years or older required
  • Proven track record in service writing

Work Rights

Not specified

Tailored Resume

Cover Letter