Front Office Supervisor

Mainsail

Previous hospitality supervisory experience
Experience in hotel front desk positions
Strong communication skills written and verbal
The Front Office Supervisor will support the Front Office Manager in overseeing day-to-day operations including staff, night audit, valets, and PBX

Job Summary

  • The Front Office Supervisor will support the Front Office Manager in overseeing day-to-day operations including staff, night audit, valets, and PBX.
  • This role requires ensuring the Front Desk Staff provides exemplary service to deliver a memorable guest experience.
  • The supervisor serves as the initial point of escalation for guest inquiries and acts as Property Manager on Duty when senior leadership is absent.

Matching Summary

The Front Office Supervisor will support the Front Office Manager in overseeing day-to-day operations including staff, night audit, valets, and PBX.

Skills & Requirements

Must-have

  • Previous hospitality supervisory experience
  • Experience in hotel Front Desk positions
  • Strong communication skills written and verbal

Nice-to-have

  • Ability to use technology like iPads
  • Prior experience with coaching and training
  • Strong sense of ownership in tasks

Key Requirements

  • High school diploma or equivalent
  • Proven experience in guest relations
  • Ability to lift and pull 50 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter