Customer Contact Officer With Polish

Accenture

Bucharest, Romania
Polish and english b2 level
Receives and logs customer issues
Performs incident notification and escalation
Join a team that prioritizes human ingenuity and fosters a workforce where technology elevates people, freeing them up for more creative thinking and exciting work

Job Summary

  • Join a team that prioritizes human ingenuity and fosters a workforce where technology elevates people, freeing them up for more creative thinking and exciting work.
  • Your responsibilities will include receiving and logging customer issues, performing incident notification and escalation, and developing product and industry knowledge.
  • The company offers a comprehensive benefits package including a relocation package, sign-on bonus, flexible medical & dental subscription, and numerous wellness and gift voucher options.

Matching Summary

Join a team that prioritizes human ingenuity and fosters a workforce where technology elevates people, freeing them up for more creative thinking and exciting work.

Skills & Requirements

Must-have

  • Polish and English B2 level
  • Receives and logs customer issues
  • Performs incident notification and escalation
  • Develops and maintains product knowledge
  • Handles inbound customer calls

Nice-to-have

  • Positive attitude and openness to learning
  • Confidence and analytical skills
  • Human ingenuity and creative thinking
  • Receptive to coaching and feedback

Key Requirements

  • Bachelor's degree or high school degree
  • 1 to 3 years of relevant experience
  • B2 level Polish and English proficiency

Work Rights

Not specified

Tailored Resume

Cover Letter