Provide onsite IT troubleshooting assistance as needed to venue administrative, operations and production staff
Job Summary
Provide onsite IT troubleshooting assistance as needed to venue administrative, operations and production staff.
Act as an onsite liaison with remote IT support teams troubleshooting reported issues with venue technology.
Provide proactive “day of show” IT event support by ensuring there are no outstanding IT hardware/software issues with point of sale or access control technologies prior to gates opening for fans.
Matching Summary
Provide onsite IT troubleshooting assistance as needed to venue administrative, operations and production staff.
Skills & Requirements
Must-have
Apple iOS, MS Windows, network technologies
onsite IT troubleshooting assistance
venue technology problem reporting
liaison with remote IT support
day of show IT event support
POS and access control technologies
venue IT infrastructure understanding
Nice-to-have
passionate and motivated
entrepreneurial spirit
resourceful and innovative
team player with independent capability
adaptable to stressful environments
Key Requirements
valid driver’s license
access to reliable vehicle
clean driving record
flexibility with scheduling
ability to accommodate evening and weekend on-call shifts
availability to consistently provide event support