Job Summary

• The Customer Service Representative supports government customers by managing electronic orders, responding to inquiries, and ensuring timely and accurate order fulfillment.
• This role requires strong written communication skills, attention to detail, and the ability to multitask in a fast-paced environment.
• We value our employees and offer competitive wages and benefits including Generous Benefits including PTO and Paid Holidays, 401k with Company match, Paid Parental Leave & Transition Back to Work Benefits, Company HSA Contributions, Discounted GN Group products.

Matching Summary

Salary

Base: $21 - $27/hr; Bonus/Equity: Discretionary bonus; Benefits: Competitive benefits package

Skills & Requirements

Key Requirements

• High school diploma required
• Industry experience required
• Two to three years' experience in customer service
• Intermediate level computer skills
• Ability to become proficient with Business and Client Management software
• Ability to become proficient with programming software
• Proficiency with Outlook and Excel

Work Rights