Handle financial transactions and security of monies
Multi-task in a fast-paced environment
The role is responsible for the successful overall coordination and direction of all activities related to the front desk areas of the hotel on assigned shifts
Job Summary
The role is responsible for the successful overall coordination and direction of all activities related to the front desk areas of the hotel on assigned shifts.
Employees will supervise guest service staff and assist other departments like valet, gift shop, and housekeeping in the absence of their supervisors.
The position requires maintaining confidentiality of guest information while resolving emergency problems using good judgment.
Matching Summary
The role is responsible for the successful overall coordination and direction of all activities related to the front desk areas of the hotel on assigned shifts.
Skills & Requirements
Must-have
Supervise guest service staff on assigned shift
Handle financial transactions and security of monies
Multi-task in a fast-paced environment
Maintain adequate staffing levels in front office
Monitor room blocks in hotel system
Nice-to-have
Strategic thinker passionate about workplace experiences
Ability to define problems and draw valid conclusions