Senior Success Guide - Informatica - Portuguese & English
Salesforce / Informatica
Mexico City, Mexico
Hybrid
5+ years relevant professional experience
Portuguese, spanish and english fluency
Data management domain knowledge with saas
This role involves managing the onboarding process for new Informatica customers and guiding them through technical and business value realization
Job Summary
This role involves managing the onboarding process for new Informatica customers and guiding them through technical and business value realization.
The position requires acting as a trusted advisor to develop reference customers while ensuring high satisfaction through shared outcome-based success plans.
Candidates must possess strong data management domain knowledge and the ability to navigate complex stakeholder relationships at the executive level.
Matching Summary
This role involves managing the onboarding process for new Informatica customers and guiding them through technical and business value realization.
Skills & Requirements
Must-have
5+ years relevant professional experience
Portuguese, Spanish and English fluency
Data Management domain knowledge with SaaS
Nice-to-have
Executive-level communication experience
Trusted advisor relationship building
Cross-functional team collaboration skills
Key Requirements
Minimum 5+ years of relevant professional experience