This role manages all aspects of a branch, accountable for financial performance, new business development, customer experience, coaching, and policy compliance
Job Summary
This role manages all aspects of a branch, accountable for financial performance, new business development, customer experience, coaching, and policy compliance.
The Branch Manager is responsible to develop new business with a focus on small business loans and further expand existing business relationships while attracting new money.
The Branch Manager is responsible for overseeing and coordinating operations of a branch, including training and managing teams to adhere to operational procedures, recruitment, and expense management.
Matching Summary
This role manages all aspects of a branch, accountable for financial performance, new business development, customer experience, coaching, and policy compliance.
Skills & Requirements
Must-have
Financial performance management
New business development
Customer experience focus
Sales and service culture
Community network development
Operational risk mitigation
Nice-to-have
Executive presence and authenticity
Warmth, competence, and simplicity
Institutional values alignment
Leadership by example
Key Requirements
Bachelor's degree or 5+ years experience
Retail Branch operations experience
Business development experience
Sales management experience
Managing employees experience
Assistant Branch Manager or Branch Manager experience preferred
NMLS registration; Safe Act compliant
Work Rights
Must be authorized to work for any employer in the United States