Ote between $79,700 + $142,835; commission target;...
High volume renewal cycles
Advanced communication techniques
Crm systems usage
Independently manage high volume renewal cycles across assigned accounts, focusing on advanced communication and negotiation to support customer retention
Job Summary
Independently manage high volume renewal cycles across assigned accounts, focusing on advanced communication and negotiation to support customer retention.
Proactively address customer needs, identify churn risks and renewal blockers, and ensure strong customer satisfaction outcomes by leveraging CRM systems and data analysis.
Drive and close seat expansion opportunities at the time of renewal and engage Account Executives on larger cross-sell or expansion opportunities.
Matching Summary
Independently manage high volume renewal cycles across assigned accounts, focusing on advanced communication and negotiation to support customer retention.
Salary
OTE between $79,700 and $142,835; Commission target; Comprehensive benefits package
Skills & Requirements
Must-have
High volume renewal cycles
Advanced communication techniques
CRM systems usage
Negotiation skills
Customer procurement interaction
Nice-to-have
Customer First Mindset
Proactive customer needs identification
Subscription revenue models
Data analysis for churn risks
Partner engagement support
Key Requirements
2-4 years experience in renewals, inside sales, account management, or customer success
Demonstrated ability to independently manage high volume renewal cycles
Experience using CRM systems
Experience engaging customer procurement or commercial teams