Customer Service - Event Expert

SeatGeek

Remote
Base: $23.50ph; bonus/equity: discretionary annual...
Remote
High volume customer support
Experience with customer service tools
Ability to work weekends
SeatGeek believes live events are powerful experiences that unite humans

Job Summary

  • SeatGeek believes live events are powerful experiences that unite humans.
  • As a member of our Customer Experience team, you’ll be the voice of SeatGeek to our customers.
  • We are passionate about providing ridiculously good customer service.

Matching Summary

SeatGeek believes live events are powerful experiences that unite humans.

Salary

Base: $23.50/hr; Bonus/Equity: Discretionary annual bonus; Benefits: Not specified

Skills & Requirements

Must-have

  • High volume customer support
  • Experience with customer service tools
  • Ability to work weekends

Nice-to-have

  • Passion for live events
  • Proficiency in Spanish
  • Strong communication skills

Key Requirements

  • Bachelor's degree or equivalent experience
  • Experience in customer service
  • Understanding of data-driven decision making

Work Rights

Not specified

Tailored Resume

Cover Letter