Senior Manager, Customer Operations

Integer

Base salary + cash-based incentive program; compre...
10+ years medical device experience
Bachelor's degree in business
Lead customer operations team
The Sr. Customer Operations Manager provides leadership to the Customer Operations function and is accountable for the performance of the specialist team

Job Summary

  • The Sr. Customer Operations Manager provides leadership to the Customer Operations function and is accountable for the performance of the specialist team.
  • This role acts as the site-based customer champion, developing forecasts for the S&OP process and supporting factory direct customers.
  • The company offers a comprehensive benefits package including immediate eligibility for medical, dental, vision, and a 401(k) plan with matching contributions.

Matching Summary

The Sr. Customer Operations Manager provides leadership to the Customer Operations function and is accountable for the performance of the specialist team.

Salary

Base salary and cash-based incentive program; Comprehensive benefits package including medical, dental, vision, disability, life insurance; 401(k) plan with company matching

Skills & Requirements

Must-have

  • 10+ years medical device experience
  • Bachelor's degree in business
  • Lead Customer Operations team
  • Manage order entry and quoting
  • Drive S&OP forecasting process

Nice-to-have

  • Experience with Oracle or SAP
  • Ability to read design drawings
  • Strong cross-functional collaboration
  • ISO certification audit experience
  • Resilient and highly organized

Key Requirements

  • Minimum 10 years experience in medical device field
  • Bachelor's degree in business or related field
  • Knowledge of FDA regulations and QMS
  • Experience with Oracle or SAP systems preferred

Work Rights

Not specified

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