Technical Support Specialist Autocad

AUTODESK CONSTRUCTION CLOUD

**
3+ years problem solving experience
Customer interaction focus
Computer-aided design knowledge
** Autodesk Construction Cloud is seeking a Technical Support Specialist for AutoCAD, focused on troubleshooting customer issues and enhancing user experience. The ideal candidate should have a background in customer interaction, problem-solving, and familiarity with computer-aided design, as well as English and German language skills. **

Job Summary

  • This role serves as the face of Autodesk, helping customers and partners troubleshoot product issues while improving the company's knowledge base.
  • The ideal candidate will act as an expert for AutoCAD, providing valuable customer feedback to product management teams.
  • Autodesk is committed to building a diverse workplace and inclusive culture that gives more people the chance to imagine, design, and make a better world.

Matching Summary

Match Score: 75

** Autodesk Construction Cloud is seeking a Technical Support Specialist for AutoCAD, focused on troubleshooting customer issues and enhancing user experience. The ideal candidate should have a background in customer interaction, problem-solving, and familiarity with computer-aided design, as well as English and German language skills. **

Skills & Requirements

Must-have

  • 3+ years problem solving experience
  • Customer interaction focus
  • Computer-aided design knowledge
  • English language skills
  • German language skills

Nice-to-have

  • Thrives in fast-paced environment
  • Team player with collaborative mindset
  • Self-driven nimble learner
  • Values diverse perspectives
  • Passion for continuous growth

Key Requirements

  • Minimum 3 years demonstrated experience in problem solving
  • Proficiency in English and German languages
  • Background in computer-aided design

Work Rights

Not specified

Tailored Resume

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