On-site Technician

Ardent

Baton Rouge, LA, United States
Not specified; not specified; benefits: highly com...
On-site
Windows 10/11 environment support
Microsoft 365 application administration
Servicenow ticketing system usage
Ardent is hiring an On-site Technician for their Baton Rouge, LA location to provide desktop and field support at federal research and clinical facilities. The position emphasizes strong troubleshooting skills and the ability to work independently in a mission-driven environment, along with a commitment to employee well-being and professional development

Job Summary

  • The role focuses on delivering hands-on technical support and maintaining system functionality at federal research and clinical facilities.
  • Ardent offers highly competitive benefits, professional development opportunities, and an exceptional culture that embraces flexibility and innovation.
  • Candidates must be willing to undergo and maintain a government-issued background investigation process due to the nature of the work.

Matching Summary

Match Score: 85

Ardent is hiring an On-site Technician for their Baton Rouge, LA location to provide desktop and field support at federal research and clinical facilities. The position emphasizes strong troubleshooting skills and the ability to work independently in a mission-driven environment, along with a commitment to employee well-being and professional development.

Salary

Not specified; Not specified; Benefits: Highly competitive benefits package

Skills & Requirements

Must-have

  • Windows 10/11 environment support
  • Microsoft 365 application administration
  • ServiceNow ticketing system usage
  • Mobile device management platform experience
  • Onsite desktop troubleshooting skills

Nice-to-have

  • Strong communication and customer service skills
  • Experience in research or clinical environments
  • Collaborative team culture fit
  • Mission-driven independent work style

Key Requirements

  • Public Trust clearance required
  • Associate's degree in IT or equivalent experience
  • 2+ years of desktop support or field technician experience
  • Experience supporting federal site environments

Work Rights

Public Trust clearance required

Tailored Resume

Cover Letter