Manager, Technical Account Management

RED HAT ASIA PACIFIC PTE LTD

D01 Cecil, Marina, People’s Park, Raffles Place, 9 RAFFLES PLACE REPUBLIC PLAZA 048619
Sgd 13,000 - 20,000 / monthly pm
On-site
Account management
Value proposition
Cloud computing
The Manager of Technical Account Management at Red Hat Asia Pacific is responsible for leading a team of Technical Account Managers to ensure customer-centric practices align with regional needs. This role involves mentoring, strategy development, and fostering cross-functional cooperation to enhance customer satisfaction and drive business value

Job Summary

  • Become a TAM champion for the sales team within the region and support TAM value proposition
  • Engage with customers for delivering seamless renewals and growth Manage escalations in collaboration with local Sales and Services leaders and the Support Organization
  • Foster cross-functional cooperation and collaboration to achieve a high level of customer satisfaction

Matching Summary

Match Score: 85

The Manager of Technical Account Management at Red Hat Asia Pacific is responsible for leading a team of Technical Account Managers to ensure customer-centric practices align with regional needs. This role involves mentoring, strategy development, and fostering cross-functional cooperation to enhance customer satisfaction and drive business value.

Salary

SGD 13,000 - 20,000 / Monthly

Skills & Requirements

Must-have

  • Account Management
  • Value Proposition
  • Cloud Computing
  • Escalation Management
  • Strategic Plan Development

Nice-to-have

  • Strengthen Customer Relations
  • Service Leadership
  • Leading Organizational Change
  • Knowledge Sharing
  • Decision Making
  • Service Delivery
  • Team Motivation

Key Requirements

  • Minimum 15 years experience

Work Rights

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