Provide support to ensure the operational health of the platform, covering all aspects of service, risk, cost and people
Job Summary
Provide support to ensure the operational health of the platform, covering all aspects of service, risk, cost and people.
Support the platforms’ operational stability and technology performance, including maintaining any system’s utilities and tools provided by the platform.
Collaborate with other operational support teams on service delivery and recovery management through to incident resolution.
Matching Summary
Provide support to ensure the operational health of the platform, covering all aspects of service, risk, cost and people.
Skills & Requirements
Must-have
Mainframe estate monitoring and triage
Operational stability and technology performance
Agile or DevOps environment
Continuous delivery and integration
Batch suites and troubleshooting mainframe issues
Platform risk culture and mitigation
Nice-to-have
Customer information control systems knowledge
DB2, message queue, WebSphere knowledge
Willingness to own and escalate incidents
Thrive under pressure and determination
Good collaboration and stakeholder management
Key Requirements
Capable communicator of complex technical concepts