$18.39 - $24.99 depending on experience; benefits:...
Fully remote
Customer service
Electronic medical records (emr)
Communication (written/oral)
The Contact Center Representative is the first connection between Intermountain and patients responsible for fostering relationships with patients, parents and guardians regarding the patient's care
Job Summary
The Contact Center Representative is the first connection between Intermountain and patients responsible for fostering relationships with patients, parents and guardians regarding the patient's care.
We are seeking an organized, prompt and compassionate Patient Service Center Representative to join our remote team.
We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness.
Matching Summary
The Contact Center Representative is the first connection between Intermountain and patients responsible for fostering relationships with patients, parents and guardians regarding the patient's care.
Salary
$18.39 - $24.99 depending on experience; Benefits: Yes; Bonus/Equity: Not specified
Skills & Requirements
Must-have
Customer Service
Electronic Medical Records (EMR)
Communication (Written/Oral)
Data Entry
Problem Solving
Nice-to-have
Compassionate
Organized
Prompt
Analytical skills
Team contributions
Key Requirements
One year of customer service experience
Demonstrated problem-solving ability
Analytical skills
Self-motivated
Able to work well in a call center environment
Demonstrated ability to interact in a professional manner