Patient Business Representative

Brigham and Women's Faulkner Hospital

Boston, Massachusetts, United States
Base: $19.81 - $28.30phly; bonus/equity: not speci...
Fully remote
Bilingual english/spanish required
Masshealth and connector care knowledge
Insurance eligibility verification skills
The Patient Business Representative serves as a primary contact for patients needing assistance with billing and financial issues at Brookside Community Health Center

Job Summary

  • The Patient Business Representative serves as a primary contact for patients needing assistance with billing and financial issues at Brookside Community Health Center.
  • This role involves screening patients for government and pharmacy financial assistance programs including MassHealth, CarePlus, and Health Safety Net.
  • Candidates must be bilingual in English and Spanish to effectively serve the socioeconomically underserved and Spanish-speaking patient population.

Matching Summary

The Patient Business Representative serves as a primary contact for patients needing assistance with billing and financial issues at Brookside Community Health Center.

Salary

Base: $19.81 - $28.30/Hourly; Bonus/Equity: Not specified; Benefits: Comprehensive benefits, career advancement, differentials, premiums, and bonuses offered

Skills & Requirements

Must-have

  • Bilingual English/Spanish required
  • MassHealth and Connector Care knowledge
  • Insurance eligibility verification skills

Nice-to-have

  • Empathetic patient communication style
  • Experience with financial assistance programs
  • Strong attention to detail in billing records

Key Requirements

  • High School Diploma or GED required
  • Bachelor's degree in Health Administration preferred
  • 1-2 years of hospital patient billing experience preferred
  • Must be bilingual in English and Spanish

Work Rights

Not specified

Tailored Resume

Cover Letter