Agente De Soporte Técnico (mercado Español) - On-site Ll01

Concentrix

Valencia, Spain
Base: 13,000 euros brutos; bonus: up to 1,100 euro...
Bilingual spanish and advanced english
1-2 years electronics technical support experience
Troubleshooting smart tv connectivity issues
The role involves providing first-level technical support to customers regarding the functionality, configuration, and connectivity of televisions

Job Summary

  • The role involves providing first-level technical support to customers regarding the functionality, configuration, and connectivity of televisions.
  • Employees will diagnose basic problems, document cases in the CRM system, and escalate complex issues when necessary while maintaining professional communication.
  • The position offers an indefinite contract for 30 hours per week with a salary of 13,000 euros plus up to 1,100 euros in annual bonuses.

Matching Summary

The role involves providing first-level technical support to customers regarding the functionality, configuration, and connectivity of televisions.

Salary

Base: 13,000 euros brutos; Bonus: Up to 1,100 euros brutos annually; Benefits: Indefinite contract, paid training, professional development program

Skills & Requirements

Must-have

  • Bilingual Spanish and advanced English
  • 1-2 years electronics technical support experience
  • Troubleshooting smart TV connectivity issues

Nice-to-have

  • Proactive problem-solving attitude
  • Experience with dynamic tables and reporting
  • Ability to work autonomously on complex cases

Key Requirements

  • Minimum 1-2 years experience in electronics support
  • Advanced English proficiency required
  • Spanish native or bilingual level required

Work Rights

Not specified

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