Xfinity Retail Service Associate

Sky (Comcast)

Parker, CO, United States
Base: $19.31; bonus/equity: most non-sales positio...
Mobile activations and customer education
Troubleshoot and resolve complex issues
On-demand delivery fulfillment
Supports the store team in delivering a best-in-class customer experience across mobile, operational, and transactional activities

Job Summary

  • Supports the store team in delivering a best-in-class customer experience across mobile, operational, and transactional activities.
  • RSAs handle mobile activation, education, troubleshooting, and escalations while assisting with operational priorities.
  • Comcast provides best-in-class Benefits to eligible employees, supporting employees physically, financially and emotionally.

Matching Summary

Supports the store team in delivering a best-in-class customer experience across mobile, operational, and transactional activities.

Salary

Base: $19.31; Bonus/Equity: Most non-sales positions are eligible for a Bonus; Benefits: best-in-class Benefits

Skills & Requirements

Must-have

  • Mobile activations and customer education
  • Troubleshoot and resolve complex issues
  • On-demand delivery fulfillment
  • Customer check-in and demonstrations
  • Maintain store cleanliness and organization

Nice-to-have

  • Enthusiastic learner and advocate
  • Foster and support inclusion
  • Own the customer experience
  • Win as a team through collaboration

Key Requirements

  • High School Diploma / GED
  • 0-2 Years Relevant Work Experience

Work Rights

Not specified

Tailored Resume

Cover Letter