Seasonal Customer Service Representative - Charleston Airport

Alamo Rent A Car

Charleston, SC, US
Base: up to $23.96ph ($18.20 base + monthly bonus)...
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Professional customer greeting and interaction
Understanding rental terms and conditions
Vehicle condition assessment upon return
** Alamo Rent A Car is seeking a Seasonal Customer Service Representative for the Charleston International Airport to provide high-quality customer service during the rental process. The role involves interacting with customers, processing rentals, and offering company products while maintaining a positive customer experience. **

Job Summary

  • Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo brands as the largest privately owned automotive rental company in North America.
  • The Customer Experience Representative provides superior service by facilitating the rental process, verifying driver information, and offering optional protection products and upgrades.
  • This seasonal position offers a potential earnings of up to $25,000 within an 180-day window with hourly pay ranging from $18.20 to $23.96 plus bonuses.

Matching Summary

Match Score: 75

** Alamo Rent A Car is seeking a Seasonal Customer Service Representative for the Charleston International Airport to provide high-quality customer service during the rental process. The role involves interacting with customers, processing rentals, and offering company products while maintaining a positive customer experience. **

Salary

Base: Up to $23.96/hour ($18.20 base + monthly bonus); Bonus: Monthly performance opportunities; Benefits: Not specified

Skills & Requirements

Must-have

  • Professional customer greeting and interaction
  • Understanding rental terms and conditions
  • Vehicle condition assessment upon return
  • Handling reservations and rate quotes
  • Providing local area information to customers

Nice-to-have

  • Strong communication and interpersonal skills
  • Ability to work weekends and flexible shifts
  • Commitment to continuous skill development
  • Reliable attendance and punctuality record
  • Proactive problem-solving for customer issues

Key Requirements

  • Minimum 1 year prior customer service experience
  • Valid driver's license with no more than 2 moving violations
  • High School Diploma or G.E.D. required
  • Authorized to work in the United States without sponsorship
  • No drug or alcohol related conviction on driving record in past 5 years

Work Rights

Must be authorized to work in the United States

Tailored Resume

Cover Letter