As an Application Specialist, you will be responsible for customer engagement and contributing to the business, impacting the team's ability to achieve customer service, quality, and goal timelines
Job Summary
As an Application Specialist, you will be responsible for customer engagement and contributing to the business, impacting the team's ability to achieve customer service, quality, and goal timelines.
Effectively conduct product training for customers on-site, resolve CS issues in cooperation with sales and service, and contribute to customer satisfaction through user meetings.
Contribute to the smooth launch of new products in cooperation with sales, marketing, and technical expertise, and promote sales of modality products through demonstrations and presentations.
Matching Summary
As an Application Specialist, you will be responsible for customer engagement and contributing to the business, impacting the team's ability to achieve customer service, quality, and goal timelines.
Skills & Requirements
Must-have
Customer site product training
Customer issue resolution
Customer satisfaction contribution
New product launch support
Sales tool creation and use
Represent company at events
Nice-to-have
Inspire and build trust
Communicate with all levels
English communication skills
Key Requirements
3+ years of clinical and experience in modality
3+ years of experience as an Application Specialist
Willingness to travel
Communication experience in difficult environments
Ability to grasp complex issues and communicate simply