Not specified (assumed to be on-site based on the nature of the role)
Oversee daily property operations
Resolve guest-related issues promptly
Manage guest inquiries in lobby
W Singapore – Sentosa Cove Hotel is seeking a Guest Services Manager responsible for overseeing property operations and ensuring high hospitality standards. The role involves resolving guest-related issues, managing inquiries, and tracking service improvements
Job Summary
The role serves as the property Manager on Duty to oversee all property operations and maintain exceptional hospitality standards.
The incumbent represents property management by resolving guest-related situations and directing guests efficiently within the lobby.
The position involves tracking and documenting service issues to ensure timely follow-up and continuous improvement in guest relations.
Matching Summary
Match Score: 85
W Singapore – Sentosa Cove Hotel is seeking a Guest Services Manager responsible for overseeing property operations and ensuring high hospitality standards. The role involves resolving guest-related issues, managing inquiries, and tracking service improvements.