Customer Success Manager, Pricing And Reference Services

Land Securities Group

Toronto, Canada
Cad98,700 – cad124,300; not specified; not specifi...
Onsite
Pricing and reference data product suite
Customer lifecycle management (laer)
Customer health monitoring and use cases
Serve as a trusted advisor to customers across Data & Feeds solutions, helping them unlock value and solve complex challenges

Job Summary

  • Serve as a trusted advisor to customers across Data & Feeds solutions, helping them unlock value and solve complex challenges.
  • Act as a Subject Matter Expert across LSEG's Pricing and Reference Data product suite, staying current with industry trends.
  • Partner with supporting teams to bring about best outcomes for customers and proactively identify risks to mitigate them.

Matching Summary

Serve as a trusted advisor to customers across Data & Feeds solutions, helping them unlock value and solve complex challenges.

Salary

CAD98,700 – CAD124,300; Not specified; Not specified

Skills & Requirements

Must-have

  • Pricing and Reference Data product suite
  • Customer lifecycle management (LAER)
  • Customer health monitoring and use cases
  • Product roadmaps and strategy sharing
  • Gathering customer feedback
  • Driving organic expansion

Nice-to-have

  • Thought leadership and education
  • Building strong internal relationships
  • Anticipating future customer needs
  • Natural curiosity and learning
  • High level of service and follow-through

Key Requirements

  • 2+ years relevant work experience
  • SaaS and financial services/data experience preferred
  • Experience implementing data/technology solutions
  • Experience building trust with diverse partners
  • Aptitude for communicating business and technical concepts

Work Rights

Not specified

Tailored Resume

Cover Letter