Finance Operations & Service Delivery Lead, Gcc

Air Liquide

Not specified (assumed hybrid due to the role's nature in finance operations and service delivery).
15+ years finance shared services experience
Service management framework implementation
Stakeholder management in gcc environment
Air Liquide is seeking a Finance Operations & Service Delivery Lead to oversee service delivery and operational excellence within the Finance processes of their Global Business Services (GBS). The ideal candidate will have over 15 years of experience in Finance Shared Services, with a strong focus on stakeholder management and transformation leadership

Job Summary

  • The role ensures the Finance center operates with an outcome-oriented mindset to deliver services efficiently and transparently.
  • You will drive a unified operating model by collaborating with peer Service Delivery Leads across regions to co-create global KPI frameworks.
  • The position requires evolving the Finance tower into a best-in-class unit capable of scaling services while maintaining strict internal controls.

Matching Summary

Match Score: 85

Air Liquide is seeking a Finance Operations & Service Delivery Lead to oversee service delivery and operational excellence within the Finance processes of their Global Business Services (GBS). The ideal candidate will have over 15 years of experience in Finance Shared Services, with a strong focus on stakeholder management and transformation leadership.

Skills & Requirements

Must-have

  • 15+ years Finance Shared Services experience
  • Service management framework implementation
  • Stakeholder management in GCC environment
  • Change management and transformation leadership
  • SLA/OLA agreement management

Nice-to-have

  • Six Sigma certification preferred
  • Customer-centric culture adoption
  • Power BI dashboard creation skills
  • Journey mapping for pain point resolution
  • Influencing senior stakeholders effectively

Key Requirements

  • 15+ years experience in Finance Shared Services or GBS
  • Experience within a Global Capability Center (GCC) environment
  • Proven track record in transformation and change management
  • Six Sigma certification (preferred)

Work Rights

Not specified

Tailored Resume

Cover Letter