Tech Lounge Expert - Associate

PRICEWATERHOUSECOOPERS

Onsite
Face-to-face support
Hardware and software issues
Servicenow logging
The Tech Lounge is PwC’s in‑office walk‑up technology support model, providing colleagues with real‑time problem solving, training, and advice

Job Summary

  • The Tech Lounge is PwC’s in‑office walk‑up technology support model, providing colleagues with real‑time problem solving, training, and advice.
  • As a Tech Lounge Support team member, you will be part of a customer‑focused and innovative team delivering onsite technology support across our offices.
  • We offer a range of benefits including empowered flexibility and a working week split between office, home and client site; private medical cover and 24/7 access to a qualified virtual GP; six volunteering days a year and much more.

Matching Summary

The Tech Lounge is PwC’s in‑office walk‑up technology support model, providing colleagues with real‑time problem solving, training, and advice.

Skills & Requirements

Must-have

  • face-to-face support
  • hardware and software issues
  • ServiceNow logging
  • one-to-one and group training
  • promote self-service tools
  • support new technology rollouts

Nice-to-have

  • passionate about technology
  • exceptional customer experience
  • proactive and critical thinking
  • collaborative environment
  • flexible to support multiple offices

Key Requirements

  • legally authorised to work in the UK

Work Rights

Legally authorised to work in the UK

Tailored Resume

Cover Letter