Client Care Advisor

Chanel

Sydney, Australia
Client care experience
Retail experience
Address client needs independently
Chanel is dedicated to creating the conditions for people to perform at their best, building on their strengths and enabling them to benefit from new opportunities

Job Summary

  • Chanel is dedicated to creating the conditions for people to perform at their best, building on their strengths and enabling them to benefit from new opportunities.
  • The Client Care Advisor will act as the first line of contact in addressing clients’ queries and needs, playing a crucial role in delivering the unique CHANEL experience.
  • Chanel is dedicated to empowering our people to develop and learn wholistically, offering competitive rewards and initiatives such as wellbeing programs and learning and development opportunities.

Matching Summary

Chanel is dedicated to creating the conditions for people to perform at their best, building on their strengths and enabling them to benefit from new opportunities.

Skills & Requirements

Must-have

  • Client care experience
  • Retail experience
  • Address client needs independently
  • Exceptional client service
  • Product and system knowledge
  • Luxury brand experience

Nice-to-have

  • Growth mindset
  • Continuous self-improvement
  • Creative problem solving
  • Positive attitude and empathy
  • Resilience
  • Collaboration and respect

Key Requirements

  • Demonstrated client care and retail experience
  • Excellent interpersonal and communication skills
  • Demonstrated adaptability and quick thinking

Work Rights

Not specified

Tailored Resume

Cover Letter