You will be responsible for the day-to-day operations of the Guest Experience program and lead a team of Guest Experience Representatives committed to providing exceptional guest experiences
Job Summary
You will be responsible for the day-to-day operations of the Guest Experience program and lead a team of Guest Experience Representatives committed to providing exceptional guest experiences.
Key responsibilities include team leadership, gift card program management, and effectively handling tenant and mall customer interactions, including managing escalations.
The company prioritizes people development, focuses on long-term growth, and fosters a people-first culture that embraces diversity and inclusion.
Matching Summary
You will be responsible for the day-to-day operations of the Guest Experience program and lead a team of Guest Experience Representatives committed to providing exceptional guest experiences.