Technical Specialist

EML

Melbourne, Australia
Fully remote
Src act administration
Technical guidance and training
Case management support
As a Technical Specialist, you will support the Case Management teams by providing up-to-date technical guidance and training specific to the Safety, Rehabilitation and Compensation Act 1988 (SRC Act)

Job Summary

  • As a Technical Specialist, you will support the Case Management teams by providing up-to-date technical guidance and training specific to the Safety, Rehabilitation and Compensation Act 1988 (SRC Act).
  • This role suits a motivated self-starter who enjoys providing technical support, training, and advice to Case Managers in a fast-paced environment.
  • EML provides career opportunities and great employee benefits, including a diverse and collaborative team culture like no other and flexibility to work from home to support work/life balance.

Matching Summary

As a Technical Specialist, you will support the Case Management teams by providing up-to-date technical guidance and training specific to the Safety, Rehabilitation and Compensation Act 1988 (SRC Act).

Skills & Requirements

Must-have

  • SRC Act administration
  • Technical guidance and training
  • Case management support
  • Dispute resolution and negotiation
  • Risk management principles

Nice-to-have

  • Customer-centric environment
  • Proactive claims management
  • Learning culture
  • Diversity and inclusion

Key Requirements

  • Experience administering SRC Act claims
  • Experience in dispute resolution
  • Experience working in a fast-paced environment
  • Experience developing and conducting training
  • Experience coaching Case Managers

Work Rights

Not specified

Tailored Resume

Cover Letter