Manager, Claims (marine)

QBE

Not specified; not specified; hybrid working, life...
Hybrid
7 years experience in insurance
Strong knowledge of claims processes
Approve claims within authority levels
QBE is seeking a Manager for their marine claims department, responsible for overseeing claims services, ensuring customer satisfaction, and maintaining adherence to company guidelines. The ideal candidate should have significant insurance experience, strong analytical and communication skills, and a focus on customer service

Job Summary

  • The role involves delivering claims services, determining proper policy coverage, and negotiating assigned cases to ensure equitable solutions.
  • Candidates will supervise claims staff, maintain client relationships, and provide technical expertise to ensure legitimate claims are paid correctly.
  • QBE offers hybrid working arrangements, life leave support, and access to holistic wellbeing coaching as part of their employee benefits.

Matching Summary

Match Score: 85

QBE is seeking a Manager for their marine claims department, responsible for overseeing claims services, ensuring customer satisfaction, and maintaining adherence to company guidelines. The ideal candidate should have significant insurance experience, strong analytical and communication skills, and a focus on customer service.

Salary

Not specified; Not specified; Hybrid Working, Life Leave, Wellbeing Coaching

Skills & Requirements

Must-have

  • 7 years experience in insurance
  • Strong knowledge of claims processes
  • Approve claims within authority levels
  • Supervise claims staff
  • Assess recoverable amounts

Nice-to-have

  • Customer service orientation
  • Analytical and negotiation skills
  • Organizational and communication skills
  • Refinement of processes and procedures
  • Positive impact on work and world

Key Requirements

  • At least 7 years experience in insurance
  • Relevant tertiary or industry qualifications
  • Basic English Communication Skills

Work Rights

Not specified

Tailored Resume

Cover Letter