Support Coordinator I - Torrance-bco Ortho Cl - Full Time 8 Hour Days (non-exempt) (non-union)

uscdirectory.usc.edu

Torrance, California, USA
Base: $22.00 – $34.18; bonus/equity: not specified...
Not specified
Customer service
Administrative support
Patient scheduling
The Support Coordinator I position at USC's Torrance clinic is an entry-level role focused on providing excellent customer service and administrative support to ensure optimal patient satisfaction. Key responsibilities include coordinating appointments, managing patient information, and facilitating communication between patients and healthcare providers

Job Summary

  • Support Coordinator I serves as an entry-level coordinator providing strong customer service and administrative support for patients to ensure optimum patient satisfaction and clinic operation.
  • The role involves coordinating multiple appointments with multi-specialty clinical services, handling daily clinic preparation, customer service, message distribution, heavy phone answering, scheduling, registration, and referrals management.
  • Essential duties include clerical tasks such as entering information into computer systems, providing medical records, scheduling appointments, managing schedules, and assisting with billing documentation.

Matching Summary

Match Score: 75

The Support Coordinator I position at USC's Torrance clinic is an entry-level role focused on providing excellent customer service and administrative support to ensure optimal patient satisfaction. Key responsibilities include coordinating appointments, managing patient information, and facilitating communication between patients and healthcare providers.

Salary

Base: $22.00 – $34.18; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Customer service
  • Administrative support
  • Patient scheduling
  • Phone coverage
  • Interpersonal skills
  • Communication skills

Nice-to-have

  • Works with various hospital personnel
  • Patient confidentiality adherence
  • Teamwork and collaboration
  • Quality assurance participation

Key Requirements

  • High School or equivalent
  • Flexibility in covering staff
  • Excellent phone and interpersonal skills
  • Excellent verbal and written communication skills
  • Detail-oriented and multitasking ability
  • Ability to work independently and in a team
  • Proficient computer skills (Microsoft Office)
  • Takes initiative and accepts responsibility
  • Fire Life Safety Training (LA City)

Work Rights

Not specified

Tailored Resume

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