Customer Collaboration Expert (m/w/d)

Mondelēz International

Customer-related tasks
Operational excellence
Customer relationship management
The position plays a role in ensuring the seamless daily execution of customer-related tasks for a defined portfolio of accounts

Job Summary

  • The position plays a role in ensuring the seamless daily execution of customer-related tasks for a defined portfolio of accounts.
  • Manage day-to-day operational interactions and processes for a portfolio of assigned customers, ensuring high levels of service delivery and satisfaction.
  • Collaborate closely with internal demand planning teams to communicate customer requirements and support accurate short-term planning.

Matching Summary

The position plays a role in ensuring the seamless daily execution of customer-related tasks for a defined portfolio of accounts.

Skills & Requirements

Must-have

  • Customer-related tasks
  • Operational excellence
  • Customer relationship management
  • Order management
  • Issue resolution
  • Internal demand planning collaboration

Nice-to-have

  • Proactive problem-solving
  • Continuous improvement mindset
  • Cross-functional communication skills
  • Stakeholder management

Key Requirements

  • Bachelor's or Master's degree
  • First relevant experience
  • Fluent in German and English
  • Understanding of end-to-end supply chain processes

Work Rights

Not specified

Tailored Resume

Cover Letter