Responds to service calls to evaluate, diagnose, perform repair/planned maintenance (PM) on progressively complex customer's biomedical equipment, and drives customer satisfaction through Service Excellence
Job Summary
Responds to service calls to evaluate, diagnose, perform repair/planned maintenance (PM) on progressively complex customer's biomedical equipment, and drives customer satisfaction through Service Excellence.
GE HealthCare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter.
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities.
Matching Summary
Responds to service calls to evaluate, diagnose, perform repair/planned maintenance (PM) on progressively complex customer's biomedical equipment, and drives customer satisfaction through Service Excellence.
Skills & Requirements
Must-have
Evaluate complex biomedical equipment issues
Perform planned maintenance and inspections
Maintain effective customer relations
Follow GE policies and hospital protocol
Share on-call/pager responsibility
Document repair actions and submit reports
Nice-to-have
Lead and instruct fellow technicians
Proactive daily customer communications
Support business goals and objectives
Enhance technical knowledge of standards
Key Requirements
Associate's or Bachelor's degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or related field and 2+ years of experience servicing medical equipment
OR equivalent military education and 2+ years of experience servicing electrical or mechanical equipment
OR High School Diploma/GED and 4+ years of experience servicing medical equipment
Analytical and communication skills
Comply with GEHC's standard background check, including a post offer drug test