It Support Engineer-ham

Avaso Ltd

Dublin, Ireland
On-site
Managing cases through ticketing system
Provisioning and deploying hardware
Shipping and receiving assets
The IT provisioning team is responsible for provisioning and deploying hardware to users in the EMEA region and the timely and accurate recovery of assets

Job Summary

  • The IT provisioning team is responsible for provisioning and deploying hardware to users in the EMEA region and the timely and accurate recovery of assets.
  • Your primary focus will be providing hardware to new employees, users who require replacements through our Break-fix process, working hardware provisioning cases, shipping asset recovery kits, tracking shipments, working asset collection cases, and updating asset records.
  • This is a fast-paced environment and we are looking for someone who can hit the ground running to manage multiple responsibilities and projects while producing high-quality work.

Matching Summary

The IT provisioning team is responsible for provisioning and deploying hardware to users in the EMEA region and the timely and accurate recovery of assets.

Skills & Requirements

Must-have

  • managing cases through ticketing system
  • provisioning and deploying hardware
  • shipping and receiving assets
  • updating asset inventory records
  • Proficient in Microsoft Excel, Google Sheets

Nice-to-have

  • ability to juggle multiple projects
  • exhibit attention to detail
  • demonstrate initiative
  • ability to work independently

Key Requirements

  • Experience with Support Ticketing Systems
  • Excellent interpersonal skills
  • Ability to excel in a fast growing/fast paced environment

Work Rights

Not specified

Tailored Resume

Cover Letter