Branch Manager Ii

Eastern Bank

Base: $59,594 - $95,776; bonus/equity: not specifi...
Not specified (assumed to be in-person based on the nature of the role).
Sales and service coaching
Business development activities
Community involvement
Eastern Bank is seeking a Branch Manager II to oversee a mid-sized banking office, focusing on sales, customer service, and daily operations management. The ideal candidate will have management experience in retail banking and strong sales skills, while the role offers a supportive work environment and competitive benefits

Job Summary

  • Proactively sells the bank’s products and services to existing customers and prospects, guides the sales efforts of the platform team, ensures superior customer service levels, and manages the daily operations.
  • Manages and develops branch staff through observational coaching sessions, joint sales calls, using coaching models, defined sales activities, and consultative customer sales tools.
  • Proactively identifies, reports, and resolves customer issues to ensure a positive customer experience, actively promotes programs that solidify the customer relationship, and manages customer service standard levels within the branch.

Matching Summary

Match Score: 85

Eastern Bank is seeking a Branch Manager II to oversee a mid-sized banking office, focusing on sales, customer service, and daily operations management. The ideal candidate will have management experience in retail banking and strong sales skills, while the role offers a supportive work environment and competitive benefits.

Salary

Base: $59,594 - $95,776; Bonus/Equity: Not specified; Benefits: Robust benefits and retirement package

Skills & Requirements

Must-have

  • Sales and service coaching
  • Business development activities
  • Community involvement
  • Branch operations and compliance
  • Staff management and development
  • Customer issue resolution

Nice-to-have

  • Outgoing self-starter
  • Technically literate
  • Balancing policy and judgment

Key Requirements

  • 2-3 years of management experience
  • Proven leadership capabilities
  • History of solid sales, service, and management successes
  • Bachelor’s degree preferred or equivalent experience

Work Rights

Not specified

Tailored Resume

Cover Letter