REI PROMAX TECHNOLOGIES PTE. LTD. is seeking a Customer Service Specialist to serve as the main point of contact for customers, ensuring exceptional service and satisfaction through effective communication and coordination. The role involves managing order processing, collaborating with various teams, and maintaining strong customer relationships
Job Summary
Serve as the main point of contact for customers delivering prompt and professional support.
Manage end-to-end order processing including quotations, confirmation, and delivery coordination.
Coordinate closely with production, engineering, and sales teams to meet customer requirements.
Matching Summary
Match Score: 75
REI PROMAX TECHNOLOGIES PTE. LTD. is seeking a Customer Service Specialist to serve as the main point of contact for customers, ensuring exceptional service and satisfaction through effective communication and coordination. The role involves managing order processing, collaborating with various teams, and maintaining strong customer relationships.
Skills & Requirements
Must-have
1-3 years customer service experience
End-to-end order processing skills
MS Office proficiency required
Nice-to-have
Manufacturing or engineering background preferred
Strong coordination with production teams
Proactive project timeline management
Key Requirements
1-3 years of customer service or admin experience
Proficiency in MS Office suite
Experience in manufacturing or engineering sector preferred