Administrative Specialist I - Medicaid

ncosc.gov

Unknown, USA
Base: $39,244 - $68,679; bonus/equity: not specifi...
Medicaid appeals processing
Case management system (cms)
Data entry and assignment
This position provides administrative support in the processing of Medicaid appeals, including reviewing appeals for accuracy and inputting data into the Case Management System

Job Summary

  • This position provides administrative support in the processing of Medicaid appeals, including reviewing appeals for accuracy and inputting data into the Case Management System.
  • Responsibilities include referring cases to the Mediation Network and Division of Health Benefits, maintaining confidentiality of sensitive cases, and serving as a back-up hearing assistant.
  • The role requires significant public contact via telephone, assisting recipients and providers with filing appeals and explaining processes, as well as handling document requests.

Matching Summary

This position provides administrative support in the processing of Medicaid appeals, including reviewing appeals for accuracy and inputting data into the Case Management System.

Salary

Base: $39,244 - $68,679; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Medicaid appeals processing
  • Case Management System (CMS)
  • data entry and assignment
  • confidentiality of sealed cases
  • Microsoft Office Suite proficiency
  • multi-line telephone operation

Nice-to-have

  • explaining mediation and hearings process
  • assisting with inquiries
  • drafting correspondence
  • operating hearing recording equipment

Key Requirements

  • High school diploma or GED
  • Two years of related administrative experience
  • Equivalent combination of education and experience

Work Rights

Not specified

Tailored Resume

Cover Letter