The Retail Program Lead at Recruitajobs will oversee the implementation of retail transformation initiatives aimed at enhancing store operations and customer experiences. The role requires strong project management skills and experience in retail environments, focusing on improving in-store execution and integrating various retail strategies across teams
Job Summary
You will lead programs and projects that uplift both new and existing store formats — ensuring that changes to customer‑facing experiences, merchandising execution, product presentation, retail technology, and physical store design are seamlessly integrated into frontline operations.
Your role is critical in ensuring every initiative is grounded in the realities of the shop floor while also driving consistency, operational excellence, and a step‑change in customer experience.
Through strong program leadership, cross‑functional coordination, and a deep understanding of store execution, you will turn strategic intent into consistent, high‑quality retail outcomes that support our next‑generation store roadmap and long‑term growth.
Matching Summary
Match Score: 85
The Retail Program Lead at Recruitajobs will oversee the implementation of retail transformation initiatives aimed at enhancing store operations and customer experiences. The role requires strong project management skills and experience in retail environments, focusing on improving in-store execution and integrating various retail strategies across teams.
Skills & Requirements
Must-have
end-to-end delivery of retail transformation
uplift in-store execution
enhance customer experience
project plans, schedules, budgets
cross-functional coordination
store execution understanding
Nice-to-have
flexibility and choice
diverse and inclusive workforce
accessibility adjustments
Key Requirements
Demonstrated experience in retail project delivery
Formal training in retail design or visual merchandising advantageous
Qualifications in retail marketing or customer experience design beneficial
Tertiary qualifications in Project Management, Retail Design, or Business
Professional project management certification highly desirable
Capability within construction, property, or retail development environments
Proficiency with project management tools and frameworks