Room Service Supervisor

Four Seasons Hotels & Resorts

Baltimore, US
Base: $25.48; bonus/equity: not specified; benefit...
Plan, organize, control and direct work
Ensure guest satisfaction
Train, evaluate, lead, motivate employees
The role of the Room Service Supervisor involves planning, organizing, controlling, and directing the work of employees in the Room Service Department while ensuring guest satisfaction

Job Summary

  • The role of the Room Service Supervisor involves planning, organizing, controlling, and directing the work of employees in the Room Service Department while ensuring guest satisfaction.
  • Responsibilities include training, evaluating, leading, motivating, coaching, and disciplining employees, as well as being visible in the operation, providing recognition, and handling guest complaints.
  • Employee benefits include medical, vision, and dental insurance, paid time off, a 401k retirement plan, complimentary employee meals, and discounted room nights at Four Seasons hotels.

Matching Summary

The role of the Room Service Supervisor involves planning, organizing, controlling, and directing the work of employees in the Room Service Department while ensuring guest satisfaction.

Salary

Base: $25.48; Bonus/Equity: Not specified; Benefits: Medical, vision and dental insurance, life insurance, short-term disability, paid time off, 401k, employee meals, room nights, parking

Skills & Requirements

Must-have

  • Plan, organize, control and direct work
  • Ensure guest satisfaction
  • Train, evaluate, lead, motivate employees
  • Handle complaints and special requests
  • Describe and ensure quality of food items
  • Provide knowledge of wine and spirits

Nice-to-have

  • Genuine heart and luxury commitment
  • Create amazing guest experiences
  • Recognize familiar faces and welcome new ones
  • Connect to people and the world

Key Requirements

  • Work authorization in the United States required

Work Rights

Work authorization required

Tailored Resume

Cover Letter