Bilingual Client Services Associate

BMO

Toronto, ON, Canada
Base: $38,500.00 - $71,000.00; bonus/equity: may i...
Bilingual french language proficiency
Insurance product knowledge
Policy contract interpretation skills
The role provides accurate and professional service via telephone, mail, or email for various insurance channels including brokers and distributors

Job Summary

  • The role provides accurate and professional service via telephone, mail, or email for various insurance channels including brokers and distributors.
  • Employees are responsible for analyzing data, resolving client issues, and ensuring compliance with established protocols and policies.
  • The position offers a comprehensive benefits package including health insurance, tuition reimbursement, and retirement savings plans.

Matching Summary

The role provides accurate and professional service via telephone, mail, or email for various insurance channels including brokers and distributors.

Salary

Base: $38,500.00 - $71,000.00; Bonus/Equity: May include commission structure; Benefits: Health, tuition reimbursement, accident/life insurance, retirement plans

Skills & Requirements

Must-have

  • Bilingual French language proficiency
  • Insurance product knowledge
  • Policy contract interpretation skills
  • Telephone and written communication
  • Shift work availability 8:30 to 6:00

Nice-to-have

  • Analytical and problem-solving abilities
  • Collaboration with internal stakeholders
  • Workflow improvement recommendations
  • Change management execution experience

Key Requirements

  • 2-3 years of relevant experience
  • Post-secondary degree in related field
  • In-depth knowledge of insurance products and processes
  • Working understanding of policy contract wording

Work Rights

Not specified

Tailored Resume

Cover Letter