Job Summary

• Your work days are brighter here. We’re obsessed with making hard work pay off, for our people, our customers, and the world around us.
• As a Digital Customer Success Program Manager, you will play a central role in shaping how Workday scales its customer success programs globally.
• We are a small, talented group of program and product managers who believe in using technology to handle scale so our human partners can focus on building deep, empathetic relationships with customers.

Matching Summary

Salary

Base: $95,200 USD - $160,700 USD; Bonus/Equity: Role may be eligible for bonus/commission/bonus and annual refresh stock grants; Benefits: Comprehensive benefits package

Skills & Requirements

Key Requirements

• 5+ years of experience
• Program management experience
• Customer success operations experience
• Digital customer engagement experience
• Translate business needs into roadmaps
• Cross-functional coordination experience
• Governance and Operating Model Design familiarity
• Meeting Design and Facilitation skills
• Solution Planning and Business Process Improvement experience
• Program Engagement and Communication skills
• Alignment to Business Objectives experience
• Customer Success and Digital Engagement Expertise
• Adaptability and Resilience
• Analytical Problem Solving skills

Work Rights